Shipping Exceptions.
Resolved Autonomously.
An AI agent that monitors every shipment, detects exceptions in real-time, and takes action — filing claims, rerouting packages, and notifying customers before they even ask.
Get Early Access →Your Team Shouldn't Be a Help Desk for Carriers
Every shipping exception is a fire drill. Your ops team drops everything to manually diagnose and resolve problems that an AI agent could handle in seconds.
15–30 min per exception
Someone on your team sees an alert, calls the carrier, files a claim, emails the customer. Every. Single. Time.
It scales linearly
Double your orders, double your exception workload. Your ops team becomes a help desk for FedEx.
Customers find out first
By the time you know about a stuck package, your customer already emailed support. You're always playing catch-up.
Revenue leaks everywhere
Unclaimed refunds, missed claim windows, replacement shipments you didn't need to send. It adds up fast.
From Alert to Resolution in Minutes, Not Days
Not another alerting tool. An autonomous agent that handles the full lifecycle.
Detect
Real-time monitoring across all your carriers. The agent spots stuck packages, failed deliveries, address issues, and customs holds — often before your customer notices.
Diagnose
AI analyzes the tracking history, cross-references carrier policies, and identifies the root cause. Is it a carrier delay? An address issue? A lost package? The agent knows.
Resolve
The agent takes autonomous action — files carrier claims, requests reroutes, sends proactive customer notifications, and only escalates to your team when it truly needs a human.
Detection Is Table Stakes.
Resolution Is the Game.
Tools like AfterShip and Narvar tell you something went wrong. ShipGuard fixes it.
Stop Fighting Fires.
Let the Agent Handle It.
We're onboarding our first 10 merchants. $500/month, locked in forever. In exchange, we need 30 minutes of your feedback every two weeks.
No credit card required.